For password resets, broker information change, mobile app or other technical support inquiries, please contact 1-866-218-4446.
For other inquiries, including reporting an issue with a listing agent or to escalate a concern with a specific HomePath property, contact Fannie Mae’s Resource Center (Monday-Friday, 8am – 8pm, EST):
Note: Chat support cannot assist with broker information changes, password resets or other technical inquiries. Contact 1-866-218-4446.
Who can I contact to purchase a home I saw on the HomePath website?
Contact the Listing Agent provided on the details page for that property listing.
Who can I contact to apply to become a Fannie Mae listing broker or vendor?
I'm a real estate investor. Who do I contact to purchase multiple properties from Fannie Mae?
If you are interested in purchasing 1-5 properties, work directly with the property listing brokers listed with the property description. If you are a public entity, housing non-profit or investor interested in purchasing a pool of Fannie Mae properties, go to the Investors menu above for more information and contact information.
Who do I contact if I suspect fraudulent behavior on a Fannie Mae-owned property?
Report possible fraud directly to Fannie Mae at Mortgagefraud_tips@fanniemae.com. You may also call our Fraud Tips Hotline at
1-800-2FANNIE (1-800-232-6643) to report possible fraud or if you have any other concerns relating to a Fannie Mae-owned property.