Contact Us

For general questions about how Fannie Mae sells its homes, contact the Fannie Mae Resource Center at 1-800-7FANNIE. See below for assistance with specific questions


Homebuyers

Who can I contact to purchase a home I saw on the HomePath website?

Contact the Listing Agent listed on the details page for that property listing.

Real Estate Professionals, Investors & Vendors

Who can I contact to apply to become a Fannie Mae listing broker or vendor?

Go to the For Real Estate Professionals tab and view the Apply to Become a HomePath Listing Agent or Vendor section for more information and instructions on the application process.

I'm a real estate investor. Who do I contact to purchase multiple properties from Fannie Mae?

If you are interested in purchasing 1-5 properties, work directly with the property listing brokers listed with the property description. If you are a public entity, housing non-profit or investor interested in purchasing a pool of Fannie Mae properties, go to the Investor tab for more information and contact information.

Who do I contact if I suspect fraudulent behavior on a Fannie Mae-owned property?

Report possible fraud directly to Fannie Mae at Mortgagefraud_tips@fanniemae.com. You may also call our Fraud Tips Hotline at
1-800-7FANNIE (1-800-732-6643) to report possible fraud or if you have any other concerns relating to a Fannie Mae-owned property.

Technical Support

Who can I contact for technical support?

For any questions related to Fannie Mae’s Online Offer system, please contact 1-866-218-4446.

Online Offers Close
After March 5, 2013, all counter offers must be submitted on the Online Offers system on the HomePath.com site. This applies to both counter offers submitted by Fannie Mae listing agents and counters submitted on behalf of the buyer by buyer's agents.

Please refer to http://www.homepath.com/offerQuestion.html for instructions on how to submit the counter through the Online Offers system. You can also call 1-866-218- 4446 for assistance.

Report Mortgage Fraud

Report possible fraud directly to Fannie Mae at MortgageFraud_Tips@FannieMae.com. You may also call our Fraud Tips Hotline at 1-800-7FANNIE (1-800-732-6643) to report possible fraud or if you have other concerns relating to a Fannie Mae-owned property.